Background: Our Senior product specialist, Ray Ryan, recently facilitated the supply of a specialised Irish-made manual wheelchair for a young man with specific needs. The client required a wheelchair with a high backrest, prioritising durability and accessibility to spare parts due to previous challenges faced with delayed part procurement.
Client’s Requirements: The young man necessitated a manual wheelchair that provided excellent back support and durability After encountering considerable delays with a previous chair, it was imperative that the new wheelchair be reliable and quickly serviceable.
Chosen Solution: After meticulous consideration of various options available at MMS Medical, Ray Ryan suggested the “Rota” wheelchair, a product manufactured in Rathnew, Co. Wicklow, Ireland. The Rota wheelchair not only met the durability requirement but also provided the necessary high backrest, fulfilling the young man’s needs for adequate support and comfort.
Additionally, the Rota wheelchair has a distinct advantage – the manufacturer maintains an inventory of all its parts on-site in Rathnew. This readily available inventory significantly reduces waiting times for spare parts, addressing the previous issues the client faced.
Furthermore, to enhance the chair’s aesthetics and personalisation, Ray arranged for specially designed spokeguards. The addition of a Jay Easy Visco cushion complemented the chair, ensuring both durability and comfort for the young man.
Key Features of the Chosen Product:
- Durability: The Rota wheelchair is renowned for its robust construction, making it suitable for individuals with active lifestyles . This durability ensures a long lifespan and reduces the need for frequent repairs or replacements.
- High Backrest: The wheelchair was customised with a high backrest to provide the necessary support and comfort to our client while ensuring optimal posture.
- Irish-Made: The fact that the Rota wheelchair is manufactured in Rathnew, Ireland, ensures quick availability and easy access to parts should they be required. MMS Medical is delighted to support Irish manufacturers.
- Customisation: In addition to the wheelchair itself, specially selected cushion from Jay and customised spoke guards ensure that our client has a bespoke chair that he loves.
- Comfort: To enhance our client’s comfort, a Jay Easi Visco cushion was added to the wheelchair, offering superior pressure relief and support. At MMS Medical we can mix and match products from leading brands to create bespoke solutions for all our clients.
- HSE 9233: The Rota Speed One is available on contract HSE 9233 in the following category : Lot 1.06 Heavy Duty, Robust, Attendant/Self Propelled Wheelchair. The wide range of seat widths (14” to 22” / 36cm – 56cm) and the wide range of seat depths from (14” to 22” / 36cm -56cm) give the user optimal seating position, posture and pressure relief.
Benefits of Choosing the Rota Wheelchair:
- Durable: The Rota wheelchair’s durability ensures that it will withstand our clients active lifestyle, reducing the need for frequent maintenance and repairs.
- Fast Parts Availability: Manufactured in Rathnew, Co Wicklow all the necessary parts are readily available, ensuring minimal downtime in case of any maintenance or repair needs.
- Local Manufacturing: By selecting an Irish-made product, MMS Medical strives to support local Irish businesses and minimising environmental impact through reduced transportation.
- Improved Comfort: The customised high backrest and Jay EasyVisco cushion ensure that our client can move comfortably and maintain proper posture, even during extended use.
Conclusion: This case study exemplifies the successful collaboration between MMS Medical and ROTA, prioritising client needs, durability, and efficient service. By choosing a locally made product that ensured durability, swift access to parts, and personalised design elements, we were able to meet and exceed the client’s expectations, providing a high-quality solution tailored to his specific requirements. The success of this case study highlights our commitment to sourcing reliable and durable equipment while ensuring swift and efficient service for our clients.