After-Sales Support & Service
At MMS Medical we appreciate the delivery or installation of a product is not the end of the customer experience with our team. The MMS Medical Service Department handles all servicing and regular maintenance of all products for our valued client base nationwide. We understand that our customers require certainty, continuity and longevity from their equipment to achieve the maximum potential from their products and ensure limited disruption of their equipment. MMS Medical is proud of it’s first class service and repair reputation.
Many of our clients work in demanding healthcare environments, with an emphasis on operational productivity and product efficiency. Our individual clients rely on their equipment for daily living and support. We understand that when things sometimes go wrong, a fast and efficient service is paramount for our clients. A dedicated technical service administration team supports our engineers to ensure swift and efficient service and repair to our customers throughout Ireland.
Like a car, many of our products will perform better and for longer with regular servicing. Our service contracts are designed to provide the exact level of equipment servicing and maintenance for customers to maintain peak product performance. With a fully trained team of service engineers operating from bases all around the country and backed-up by a fleet of fully equipped vehicles, MMS can help with all mobility equipment servicing and repairs.
Our team of highly skilled engineers lead the way in the Irish market with their extensive product knowledge and up-to-date training.
Spare Parts for Mobility Equipment
As one of Ireland’s leading medical equipment suppliers, MMS Meidcal is supported by our product partners to guarantee better spare parts services and speedy parts delivery. MMS Medical boasts one of the largest stocks of parts for leading mobility brands in the country. As exclusive distributor for many of our brands we have priority delivery status for spare parts from our manufacturing partners.
MMS Medical offers a full range of service contracts for equipment through-out Ireland. Hospitals, nursing homes, educational institutions, charities and voluntary organisations benefit from priority service levels and very competitive contract rates. A wide range of mobility, community care and rehabilitation equipment is covered.
Free Equipment Audit Service
All potential customers are offered a free, no obligation complete equipment audit. This allows MMS to establish what equipment is in use and make recommendations as to what is genuinely needed for their ongoing maintenance and optimum life span.